USR PUBLISHER

Designing Employee Experience (EX) has become a critical strategy for enhancing engagement in public sector organizations, particularly in developing countries like Nigeria. This study examines the concept of EX and its impact on employee engagement in Nigerian Public Sector Organizations. Employing a qualitative research approach, the study relies on secondary sources of data, including academic journals, books, and reputable online sources. A content analysis technique was utilized to analyze the data, identifying patterns and themes related to EX and employee engagement. The study reveals that EX has a significant positive relationship with employee engagement, and those factors such as work-life balance, job security, and opportunities for growth and development are essential for driving EX and employee engagement. One of the key findings of the study is that Nigerian Public Sector Organizations with a positive EX tend to have higher levels of employee engagement and job satisfaction. Based on the findings, the study recommends that Nigerian Public Sector Organizations should prioritize EX by providing a positive work environment, recognizing and rewarding employees, and providing opportunities for growth and development. The study concludes that designing EX for enhanced engagement is a critical strategy for Nigerian Public Sector Organizations to improve employee engagement, job satisfaction, and organizational performance, ultimately contributing to the country's socio-economic development.